Privacy Policy

1. Introduction

Welcome to the Privacy Policy of AussieCasinoGuide.com.au ("the Website," "we," "us," or "our"). We understand that your privacy is important, and we are committed to being transparent about the information we collect and how we use it.

AussieCasinoGuide is an independent Australian online casino review website. We provide informational content including casino reviews, guides, comparisons, and educational resources. We do not operate any gambling services, accept bets, process gambling transactions, or hold player funds. Our revenue comes primarily from affiliate partnerships with online casino operators, which are fully disclosed throughout the Website and in our Terms and Conditions.

This Privacy Policy applies to all information collected through the Website, as well as any related services, communications, or interactions (including email correspondence and contact form submissions). By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

If you do not agree with this Privacy Policy, please do not use the Website or provide us with any personal information.

2. Information We Collect

We collect different types of information depending on how you interact with our Website. The information we collect falls into two broad categories: information you provide to us directly, and information collected automatically when you browse the Website.

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us when you interact with the Website. This includes:

• Contact form submissions: When you use our contact form, you provide your name, email address, the subject of your enquiry, and the content of your message. We use this information solely to respond to your enquiry and maintain records of our correspondence.
• Email correspondence: If you email us directly at [email protected], we collect your email address, name (if provided), and the content of your communication. This information is used to respond to your enquiry and for internal record-keeping.
• Casino reports and feedback: If you submit a casino report or feedback through our contact form, we collect the information you provide, which may include details about your experience with a third-party casino operator. We use this information to investigate the reported issue and improve our content.

2.2 Information Collected Automatically

When you visit the Website, certain information is collected automatically through cookies, analytics tools, and server logs. This includes:

• Browsing data: Pages visited, time spent on each page, links clicked, scrolling behaviour, and navigation patterns.
• Device and technical information: Your IP address, browser type and version, operating system, screen resolution, device type (desktop, mobile, tablet), and language settings.
• Referral information: The website or search engine that referred you to our Website, search terms used to find us, and the pages you visited before and after our Website.
• Location data: Approximate geographic location based on your IP address (country and region level only; we do not collect precise GPS location data).
• Analytics data: Aggregated and anonymised usage statistics collected through Google Analytics and similar analytics services, including session duration, page views, bounce rate, and user demographics (age range, gender, interests) where available.
• Affiliate tracking data: When you click on an affiliate link on our Website, our affiliate partners may place cookies on your device to track the referral for commission purposes. See Section 4 (Cookies and Tracking Technologies) for more details.

3. How We Use Your Information

We use the information we collect for the following purposes:

We will not use your personal information for any purpose other than those described in this Privacy Policy without first obtaining your consent, unless required or permitted by law.

4. Cookies and Tracking Technologies

The Website uses cookies and similar tracking technologies to enhance your browsing experience, analyse Website usage, and support our affiliate marketing activities. A cookie is a small text file that is placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies enable the website to recognise your device and remember certain information about your visit.

4.1 Types of Cookies We Use

• Essential cookies: These cookies are necessary for the Website to function properly. They enable core features such as page navigation, access to secure areas, and proper display of content. Without these cookies, the Website may not function as intended. These cookies do not collect personal information and cannot be disabled without affecting Website functionality.
• Analytics cookies: We use Google Analytics and similar analytics services to collect anonymised data about how visitors use our Website. These cookies track information such as pages visited, time on site, bounce rate, traffic sources, and user demographics. This data helps us understand our audience and improve the Website. Google Analytics data is processed in accordance with Google's privacy policy.
• Affiliate tracking cookies: When you click on an affiliate link to visit an online casino, our affiliate partners may place cookies on your device. These cookies are used to track the referral so that AussieCasinoGuide can receive a commission if you subsequently register or deposit at the casino. Affiliate tracking cookies are set by the third-party casino or affiliate network, not by AussieCasinoGuide. The duration of these cookies varies by partner but typically ranges from 30 to 90 days.
• Functionality cookies: These cookies remember your preferences and choices (such as language settings or whether you have dismissed a notification) to provide a more personalised experience. They do not track your activity on other websites.

4.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically choose to accept or reject cookies, delete existing cookies, and set preferences for certain types of cookies. Please note that disabling certain cookies may affect the functionality of the Website.

To learn more about cookies and how to manage them, visit allaboutcookies.org. To opt out of Google Analytics tracking specifically, you can install the Google Analytics Opt-Out Browser Add-on.

For more detailed information about the cookies we use, please refer to our Cookie Policy.

5. Third-Party Services

The Website integrates with and links to various third-party services. These third parties have their own privacy policies and data handling practices, which we do not control. We encourage you to review the privacy policies of any third-party service you interact with through our Website.

5.1 Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to collect and analyse information about Website usage. Google Analytics uses cookies to track user interactions and generate anonymised reports about Website traffic, user behaviour, and demographics. Google may use the data collected to contextualise and personalise the ads of its own advertising network. For more information about how Google uses data, visit Google's Privacy Policy.

5.2 Affiliate Tracking Services

We work with affiliate networks and individual casino affiliate programmes to track referrals from our Website. When you click an affiliate link, you may be redirected through a tracking service operated by the affiliate network or the casino operator. These services may set cookies on your device and collect data about the referral, including your IP address, the page you clicked from, and the time of the click. This data is used solely to attribute the referral and calculate commissions. We do not have access to your personal gambling activity, deposits, losses, or account information at any third-party casino.

5.3 Google Fonts

The Website uses Google Fonts to render typography. When you load a page on our Website, your browser may connect to Google's servers to download font files. Google may log the request, including your IP address. For more information, see Google Fonts Privacy.

5.4 Linked Websites

The Website contains links to third-party websites, including online casinos, responsible gambling organisations, government agencies, and other external resources. We are not responsible for the privacy practices or content of these third-party websites. Visiting these links is at your own risk, and we recommend reviewing their privacy policies before providing any personal information.

6. Affiliate Links Disclosure

AussieCasinoGuide contains affiliate links throughout the Website. When you click on an affiliate link and visit an online casino, we may receive a referral commission from the casino operator or affiliate network. This is how we fund the operation of the Website and the research, testing, and content production behind our reviews and guides.

In the context of privacy, it is important that you understand the following:

• When you click an affiliate link, the affiliate partner may collect certain data about you, including your IP address, browser information, and the referring page on our Website. This data is subject to the affiliate partner's privacy policy, not ours.
• We do not receive or have access to your personal information, gambling activity, financial details, or account information at any third-party casino. Our affiliate tracking is limited to click data and referral attribution.
• Affiliate tracking cookies placed by third-party partners are not controlled by AussieCasinoGuide. You can manage these cookies through your browser settings or by opting out directly with the relevant affiliate network.

For full details about our affiliate relationships and their impact on our content, please refer to the Affiliate Disclosure section of our Terms and Conditions.

7. Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• SSL/TLS encryption: The Website uses Secure Sockets Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our servers. This ensures that any information you submit through our contact form or other interactions is encrypted in transit.
• Access controls: Access to personal information is restricted to authorised personnel who need it to perform their job functions. We maintain strict access controls and authentication measures for our systems.
• Secure hosting: The Website is hosted on secure, professionally managed servers with industry-standard security measures, including firewalls, intrusion detection, and regular security updates.
• Data minimisation: We collect only the personal information that is necessary for the purposes described in this Privacy Policy. We do not collect excessive or unnecessary data.
• Regular review: We periodically review our data collection, storage, and processing practices to ensure they remain appropriate and secure.

While we take all reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you acknowledge that you provide personal information at your own risk. If you have concerns about the security of your information, please contact us.

8. Your Rights Under the Australian Privacy Act 1988

As an Australian resident, you have certain rights regarding your personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). These rights include:

To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Request." We may ask you to verify your identity before processing your request to ensure the security of your personal information.

9. Children's Privacy

AussieCasinoGuide is an adults-only website. Our content relates to online gambling, which is restricted to individuals aged 18 years and over in all Australian jurisdictions. The Website is not intended for, directed at, or designed to attract children or minors.

We do not knowingly collect, use, or disclose personal information from anyone under 18 years of age. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete that information from our systems.

If you are a parent or guardian and believe that your child has provided personal information to us (for example, through our contact form), please contact us immediately at [email protected]. We will promptly investigate and delete any such information.

We encourage parents and guardians to monitor their children's internet activity and to use parental control tools to prevent minors from accessing gambling-related content online. Resources for parental controls include:

• Family Zone: familyzone.com — Australian parental control platform
• NetNanny: netnanny.com — Web filtering and monitoring
• eSafety Commissioner: esafety.gov.au — Australian Government online safety resources

10. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable law. Our general retention practices are as follows:

• Contact form and email correspondence: We retain your messages and our responses for up to 24 months from the date of the last communication, unless we need to retain them longer for legal or operational reasons (for example, ongoing casino investigations or unresolved complaints).
• Analytics data: Google Analytics data is retained for 26 months by default. Aggregated and anonymised analytics data may be retained indefinitely as it does not identify individual users.
• Server logs: Server access logs containing IP addresses and technical information are retained for up to 12 months for security and troubleshooting purposes.
• Cookie data: Cookie retention periods vary by type. Essential cookies expire at the end of your browsing session or within 24 hours. Analytics cookies are retained for up to 24 months. Affiliate tracking cookies are controlled by third-party partners and typically persist for 30 to 90 days.

When personal information is no longer required, we will securely delete or anonymise it in accordance with our data destruction procedures. Anonymised data that cannot be used to identify individuals may be retained and used for analytical purposes indefinitely.

11. International Data Transfers

AussieCasinoGuide is an Australian website, and the majority of our data processing occurs within Australia. However, some of the third-party services we use may process data in jurisdictions outside Australia. Specifically:

• Google Analytics: Google processes analytics data on servers located in various countries, including the United States. Google participates in recognised data transfer frameworks and maintains security certifications. For details, see Google's Privacy Policy.
• Affiliate networks: Some affiliate partners may be based outside Australia and may process referral tracking data in their home jurisdictions, including within the European Union, the United Kingdom, or other countries.
• Hosting and CDN services: Our hosting provider and any content delivery network (CDN) services we use may process and store data on servers located outside Australia.

Where your personal information is transferred outside Australia, we take reasonable steps to ensure that the receiving party provides a level of protection for your personal information that is comparable to the protections afforded under the Australian Privacy Principles, in accordance with APP 8 (Cross-border disclosure of personal information). This may include ensuring the recipient is subject to a law or binding scheme substantially similar to the APPs, obtaining your consent to the transfer, or ensuring that the transfer is otherwise permitted under the Privacy Act 1988.

By using the Website, you acknowledge and consent to the transfer and processing of your information in jurisdictions outside Australia as described above.

12. Disclosure of Information

We do not sell, rent, trade, or otherwise share your personal information with third parties for their own marketing or commercial purposes. We may disclose your information in the following limited circumstances:

• Service providers: We may share information with trusted third-party service providers who assist us in operating the Website, such as hosting providers, analytics services, and email platforms. These providers are contractually obligated to use your information only for the purpose of providing services to us and to maintain its confidentiality.
• Legal requirements: We may disclose personal information if required to do so by law, regulation, legal process, or enforceable governmental request, including in response to a court order, subpoena, or request from a law enforcement agency.
• Protection of rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to the physical safety of any person, violations of our Terms and Conditions, or as otherwise required by law.
• Business transfers: In the event of a merger, acquisition, reorganisation, sale of assets, or bankruptcy, your personal information may be transferred to the successor entity. We will provide notice of any such transfer and any choices you may have regarding your information.
• With your consent: We may disclose your information for any other purpose with your explicit consent.

13. Australian Privacy Principles Compliance

AussieCasinoGuide is committed to compliance with the Australian Privacy Principles (APPs) contained in Schedule 1 of the Privacy Act 1988 (Cth). The following table summarises how we address each relevant APP:

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other operational factors. When we make changes, we will update the "Last Updated" date at the top of this page.

For material changes that significantly affect how we collect, use, or disclose your personal information, we will make reasonable efforts to provide additional notice, such as a prominent notice on our homepage. However, we recommend reviewing this Privacy Policy periodically to stay informed of any updates.

Your continued use of the Website after any changes to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the revised policy, you must stop using the Website and contact us to request deletion of any personal information we hold about you.

Previous versions of this Privacy Policy are not published on the Website but may be requested by contacting us at [email protected].

15. Contact Information for Privacy Concerns

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

If you are not satisfied with our response to your privacy complaint, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):